Skip to main content

Description

Santander Portugal is one of the main banks in the Portuguese financial sector and Largest Privately owned Bank in Portugal in terms of domestic assets and lending, with market shares of around 17.9% in loans and 15.4% in deposits.

Our mission is to help people and businesses prosper, aiming to be the best open digital services platform by acting responsibly and earning the lasting loyalty of our employees, customers, shareholders, and society.

The Bank offers its clients a customised, differentiated service, through innovative products and services, new digital solutions, flexible communication channels, along with modern and welcoming client service spaces. Digital transformation is a critical axis of our strategic development. The current context clearly highlights the relevance of digital transformation for our clients’ daily lives, and, within this context, we have invested and strengthened our position as the Digital Payments Bank.

In our support to companies, it is worth highlighting our non-financial support programme, which helps companies and their managers receive training in strategic areas for their own development and for the development of their companies, such as supporting the internationalization of their business. Such training courses are imparted through partnerships with the main Portuguese universities, both through online courses and face-to-face training.

Santander Portugal has been acknowledged by several national and international entities, for the reputation of its brand, its financial performance, customer service, and ability to adapt to new market conditions.

In the field of Business support, Santander was awarded in 2020 as the “Best Investment Bank” and “Best Trade Finance Bank” in Portugal, by Euromoney magazine. Also, in Private Banking, Santander was acknowledged as “Best Private Banking Services Overall in Portugal 2020”, by Euromoney, and “Best Private Bank in Portugal 2021”, by the North American publication Global Finance.

As far as its support to society, Santander is committed to help businesses and families to prosper, changing people’s lives and contributing to a greener future. In this connection Santander announced 10 Responsible Banking goals that reflect its commitment to contribute to the United Nations Sustainable Development Goals and ensure the sustainable development of its activity.

As part of its social responsibility policy, the Bank invests in community support projects, through sustainability and Santander Universities’ actions. With these investments, the Bank supports, directly and indirectly, several Associations in projects related to education, protection of minors, healthcare, disability, social inclusion, and care for the elderly, with a direct impact on 30,00 people in the local community.

Details

Host Bank

Yes

Account holding bank

Yes

Domestic branches

499

Non-domestic branches

8

Short name

BST

Bank type

Member Bank

Website

www.santander.pt

Accolades

2020

– “Best Bank in Portugal” by Euromoney;

– “Best Bank in Portugal” by Global Finance;

– “Best Bank for SME” by Euromoney;

– “Best Trade Finance Bank in Portugal” by Euromoney;

– “Best Investment Bank in Portugal” by Euromoney;

– “Best Private Banking Services Overall in Portugal 2020” by Euromoney;

– “Best Private Bank in Portugal 2021” by North American publication Global Finance;

– “Best International Bank in Diversity and Inclusion” by Euromoney;

Services Offered

Cash Services

Yes

Lockbox

No

Reconciliation tools (cheque/cash)

Yes

Sweeping and pooling

Yes

Trade services

Yes

Treasury management

Yes

Customer Services

Dedicated IBOS desk

Yes

Preferential IBOS customer service

Yes

Single point of contact for client

Yes

Customer service in English

Yes

Electronic Banking

Electronic banking in local language

Yes

Electronic banking in local English

Yes

The IBOS web portal

Through our online portal, IBOS members can access everything they need from a centralised dashboard. From easily looking up IBOS banks by country or group to accessing detailed information about each member, our member platform makes international collaboration easier.