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Description

Santander Group has been present in Portugal since 1988, when it acquired a stake of close to 10% in Banco de Comé rcio e Indú stria (BCI), which was increased to 78% through a take-over bid carried out in 1993. Banco Santander de Negó cios Portugal (BSNP) was also incorporated in that year.

In April 2000, Santander Group gained control of  Banco Totta. In 2015 the bank acquired Banif reinforcing the presence in Portugal. Santander  Totta is currently the  second largest private bank. The bank has 3,6 m customers and a 13% corporate market share.

Santander Totta’ s business activities, focuses on commercial banking, are predicated on a customer-centric strategy, offering innovative products and services and continually seeking to improve the quality of its service.

Details

Host Bank

Yes

Account holding bank

Yes

Domestic branches

667

Non-domestic branches

12

Short name

BST

Bank type

Member Bank

Website

www.santandertotta.pt

Accolades

2019

  • Melhor Banco em Portugal  – Euromoney

2016

  • Melhor Banco em Portugal – Euromoney
  • Melhor Banco em Portugal – Global Finance
  • Melhor private Banking Services overall – Euromoney
  • Escolha do consumidor 2016

 

2015

  • Melhor Grande Banco nas categorias Grande Banco Mais Só lido, Grande Banco que Mais Cresceu, Grande Banco Mais Rentá vel  – Exame
  • Melhor Banco em Portugal  – Euromoney
  • Banco do Ano  – The Banker
  • Melhor Banco em Portugal  – Global Finance
  • Escolha do Consumidor 2015  – Consumer Choice
  • Best Private Banking Services Overall  – Euromoney
  • Best Private Bank  – PWM/The Banker
  • Best Private Bank  – Global Finance
  • Melhor Trade Finance Bank  – Global Finance

Services Offered

Cash Services

Yes

Lockbox

No

Reconciliation tools (cheque/cash)

Yes

Sweeping and pooling

Yes

Trade services

Yes

Treasury management

Yes

Customer Services

Dedicated IBOS desk

Yes

Preferential IBOS customer service

Yes

Single point of contact for client

Yes

Customer service in English

Yes

Electronic Banking

Electronic banking in local language

Yes

Electronic banking in local English

Yes

The IBOS web portal

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