We are delighted to announce that IBOS member US Bank has been named one of the World’s Best Banks in 2021 by Global Finance Magazine, earning the top honour in three US regions for the second consecutive year: Great Lakes, Plains and Southwest.
Global Finance Magazine has recognised US Bank for its service to customers and communities throughout the COVID-19 pandemic, ongoing investments in technology and digital tools, and initiatives to address social and economic inequities.
Since the beginning of the pandemic, US Bank has helped small businesses secure more than 174,000 Paycheck Protection Program loans, totalling $10.7 billion, to cover their employees’ wages and other expenses, such as rent and utilities. These loans have benefitted more than 1.3 million employees nationwide.
Global Finance Magazine also praised the Bank’s digital investments and innovations as more customers have embraced digital banking during the pandemic. During US Bank’s April earnings call, the Bank’s leaders said 80 percent of all customer transactions are now through its website and app.
Global Finance based the rankings on input from industry analysts, corporate executives and technology experts. The criteria included financial strength and safety, knowledge of local conditions and customers, and product innovation, among others.
Read the full press release via US Bank here.
