IBOS member RBS, in conjunction with Capgemini, have released their latest World Payments Report for 2015. The report found that non-cash payment volumes have continued to grow, which represents a 7.6% year on year increase to a record high of 357.9 billion in transactions.
The report also found that despite the rise of other competitive payment providers along with new and alternative payment methods including digital wallets and mobile apps, banks are still in a strong position to develop innovations that improve the customer experience. Banks can gain competitive advantage by building holistic payments services. Continuous innovation can be built upon immediate payments and Blockchain technologies.
The World Payments Report 2015 can be downloaded here.