Description
Refer to RBC Corporate Profile for current information about RBC. For a snapshot of RBC’s performance, select “RBC at a Glance.”
Details
Host Bank
Yes
Account holding bank
Yes
Domestic branches
1265
Non-domestic branches
150
Short name
RBC
Bank type
Member Bank
Website
http;//www.rbc.com
Accolades
North American Retail Bank of the Year for third consecutive year (Retail Banker International, June 2020)
Highest in Customer Satisfaction among the “Big Five” retail banks in Canada (J.D. Power, 2020)
Top 15 bank globally based on market capitalization (January 2019)
Market leading retail bank in Canada
Best Trade Finance Provider in Canada for the 6th consecutive year (Global Finance Magazine, 2018)
Services Offered
Cash Services
Yes
Lockbox
Yes
Reconciliation tools (cheque/cash)
Yes
Sweeping and pooling
Yes
Trade services
Yes
Treasury management
Yes
Customer Services
Dedicated IBOS desk
Yes
Preferential IBOS customer service
Yes
Single point of contact for client
Yes
Customer service in English
Yes
Electronic Banking
Electronic banking in local language
Yes
Electronic banking in local English
Yes
The IBOS web portal
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