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1836 –
Ulster Bank is founded
1917 –
Ulster Bank becomes a wholly owned subsidiary of what is now known as NatWest
2000 –
The Royal Bank of Scotland Group (RBS) takes over NatWest. Ulster Bank becomes a wholly owned subsidiary of RBS
2004 –
Ulster Bank Group acquires First Active, a leading mortgage provider.
2009 –
First Active merges with Ulster Bank Group

Ulster Bank Today

Across the Republic of Ireland and Northern Ireland, Ulster Bank employs 
c. 4,000 people. We meet the needs of around 1.9 million personal and business customers through 
outlets across the island of Ireland. Our business is formed of two distinct divisions;

  • Ulster Bank Retail Banking
  • Ulster Bank Commercial Banking

Our key focus is ensuring a seamless Customer Experience for our customers, from onboarding stage, right through to delivery and beyond.

What are Ulster Bank’s key differentiators?

1. Ulster Bank has a full service domestic Irish bank offering and is part of the SEPA clearing system. Ulster Bank extends its international footprint via its parent, Royal Bank of Scotland, NatWest and its global banking partners via IBOS.

2. Our online banking system, Bankline, is market-leading in Ireland. This internet based system is efficient, easy to use, very 
secure, with full payment capability.

3. Our dedicated Relationship Management Team and Onboarding Team work closely together to ensure a streamlined and efficient onboarding process.

4. Ulster Bank offers the full spectrum for banking products across personal AND 
corporate banking. As part of our corporate offering, we are happy to facilitate introductions if your employees or senior management team are 
seeking personal banking facilites, 
private banking facilities, 
mortgages etc. Please just let us know what your needs are.

5. Ulster Bank is very focussed on innovation and supports the tech start-up community in Ireland. Ulster Bank is the Corporate Partner for Dogpatch Labs start-up hub in the heart of Dublin’s Docklands. We regularly host Hackathons and networking events, bringing together the domestic and international tech community in Dublin.




Host Bank


Account holding bank


Domestic branches

170 Retail Branches

Short name

Ulster Bank Ireland DAC

Bank type

Member Bank



Corporate partner with Dogpatch Labs Start-Up Hub in Dulin Ireland.

Co-sponsor of the American Chamber of Commerce US-Ireland Research Innovation Awards -2015, 2016, 2017. 2018, 2019

Chambers Ireland Award for Corporate Social Responsibility 2013 – 
Ulster Bank won “Excellence in Marketplace” category for “BusinessWomenCan”

Allianz Arts &
Business NI Awards 2013 – Sustained Partnership Award for Belfast Festival at Queen’s

GlobalFinance – “Best Trade Finance Bank in the UK” 2011 

EuromoneyTrade Finance Survey 2011 – “Best Trade Finance Provider in the UK” 

Euromoney FXPoll 2011 – “##1 FX House for UK Corporates (by market share) 

Services Offered

Cash Services




Reconciliation tools (cheque/cash)


Sweeping and pooling


Trade services


Treasury management


Customer Services

Dedicated IBOS desk


Preferential IBOS customer service


Single point of contact for client


Customer service in English


Electronic Banking

Electronic banking in local language


Electronic banking in local English


The IBOS web portal

Through our online portal, IBOS members can access everything they need from a centralised dashboard. From easily looking up IBOS banks by country or group to accessing detailed information about each member, our member platform makes international collaboration easier.